Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center section included in our Online Control Panel. It offers a vast knowledge base with commonly asked questions and comprehensive how–to articles written by our skilled help desk support staff.

  • Top quality support service
  • Educational Video Clips

  • If you wish to watch how an action is completed or how a problem is addressed, instead of just reading about it, check out our selection of instructional video tutorials. They address many different topics and will help you swiftly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 customer care service with a sixty–minute support ticket response guarantee. Our team of competent techs will be online for you to reply to all the queries that you might possibly have. During off–peak times, a reply will be supplied in even less than twenty minutes.