1 hour ticket response
We are committed to supplying a swift and adequate answer to every helpdesk ticket posted by a client. Our well–trained support team representatives will examine your question and will offer you the best solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average support ticket response time has proved to be 20 minutes.
A First–Rate Help Desk Service
Each member of our help desk staff has several years of experience in the Linux shared web hosting realm and almost all of them have worked for us for at least five years. They are all eager to answer all your queries in the most competent manner possible.
A User–Friendly Help Center Section
In the Online Control Panel you will find an easy–to–navigate Help Center section where you can find quick tips on how you can use our services. You can see the answers to your inquiries in the F.A.Q. section, see more tips in the web hosting account management articles or check out the step–by–step video tutorials.