Many users who start using their 1st hosting account, or switch companies, often have inquiries in regard to how certain operations are performed or bump into obstacles when setting up various things, including e-mails, website settings, and so on. That is the reason why, some web hosts have compiled documentation with the most common questions and problems in order to help their customers get info quickly and easily. As a result, the support staff representatives can spend more time on actual problems that particular clients may be facing, as the solution for the minor things will be available on the web and clients will be able to solve them without getting in touch with the customer support staff. Having detailed documentation is truly important, especially for new users without any experience, since the hosting service entails a large amount of features and lots of individuals can become confused about what to do. A good information repository can both help you perform the tasks that you want and acquaint yourself with how the web hosting service functions as a whole.

Extensive Online Documentation in Shared Web Hosting

If you order a shared web hosting package through our company, you will be bestowed with access to our elaborate online help documentation where you will find info about de facto everything connected to our hosting plans. The topics vary from how to create an email account on your cellular phone, to how to do various things using an .htaccess file. The articles are written in an easy-to-understand way and feature elaborate guides on how to accomplish a specific operation in your Hepsia hosting Control Panel. You can also find information that’s not related directly to Hepsia, for instance one that concerns web-based applications on your desktop computer. The full collection of articles will be located in the Help section of the Control Panel, but the ones that are relevant to a particular section can be accessed on the spot. Since we’ve included as many topics as possible, you’ll be able to acquaint yourself with virtually everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include a comprehensive online article archive where you can find any info that you may need about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve created it based on the feedback that we have collected from our clients throughout the years and, as a consequence, our articles deal with particular issues that you could come across and propose the quickest way to rectify them, for example receiving a 500 Internal Server Error message or being unable to send email messages from your desktop computer although you have the correct SMTP server settings. The articles are available in every section of the Control Panel and you can examine them whenever you need. They can help you enlarge your knowledge not only about our platform, but also about the web hosting service in general, as they offer step-by-step guides and general info such as what file access permissions or cron jobs are.