Service Uptime Guarantee in Shared Web Hosting
We guarantee 99.9% service uptime for each shared web hosting account on our web servers. We take advantage of an avant-garde cloud web hosting platform in which each and every part of the web hosting service is addressed by a separate cluster of web servers, so if one server fails, the remaining ones within the cluster will take over instantly. The cloud platform also decreases the overall load substantially, so the website hosting service is much more stable compared to a service where everything runs on a single machine and your Internet sites will perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to make sure that your websites will stay online no matter what. Software and hardware firewalls warrant the correct operation of our web servers in case there is DDoS attacks while in the case of any software problem, we have administrators checking the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages feature a 99.9% uptime warranty. As a matter of fact, you'll not notice any downtime or service disruptions at all because of the fact that we use an innovative cloud platform and rather than managing everything on a single server like most providers do, we have different clusters of servers that manage each service - files, email messages, CP, databases, and so forth. We have a customized load-balancing system, so our web hosting service is far more stable compared with what you'd usually find on the market. To make certain that nothing will disturb the work of your sites, our server facilities have diesel backup generators and a number of different Internet providers. We've got hardware and software firewalls to stop DDoS attacks and admins keeping track of the web servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS Hosting
Our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel powered backup generators. Additionally, we work with new hardware for the physical web servers where the VPS accounts are created to prevent any chance of hardware crash and each and every part has been tested thoroughly. The safety of your data is ensured through enterprise-level hard disks working in RAID and the uptime guarantee time includes all maintenance procedures, so your Internet sites will be working basically without any disruptions. Our experienced professionals will resolve promptly any software issue that could appear, so even if there is an issue with another virtual private server account on the physical server, your VPS will not be affected. The hosting server uptime is listed on our internet site and not hidden in our Terms of Service since we can keep our promise and provide an exceptionally reliable hosting service.
Service Uptime Guarantee in Dedicated Web Hosting
Our dedicated plans feature a 99.9% hosting server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We check out each server extensively before we hand it over to the customer and we work with new hardware components to prevent any probability of hardware issues. Any unexpected software issues will be resolved instantly by our system administrators as they monitor all the machines 24/7. In order to avoid infrastructural complications, our data center facility in downtown Chicago uses powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your Internet sites are flooded, we can respond quickly and filter the excess traffic before it reaches your dedicated server and disrupts the proper operation of your websites.