Apart from having more resources, a very good reason why you can get your own server and use it instead of a shared Internet hosting plan is that you can install and run a wide selection of software. With a shared account, you could use apps, that do not need root access and are not installed server-side, so if you require specific software for your web sites, you can't do the installation on a shared web server. This is not the situation with a server of your own where you can install everything you would like. The downside is that you may not have much experience and managing your own server is more difficult that managing a shared web hosting account where the provider handles most things. That's why we offer another service for our hosting server packages called Installation & Troubleshooting and you can make use of it any time you experience any issues with the administration of your hosting server.

Installation and Troubleshooting in VPS Hosting

You are able to add the upgrade with a few clicks whenever you require it and irrespective of the virtual private servers package deal you have selected. This could be done either during the order process when you think that you will require help from the very beginning or at a later time from the virtual private server billing Control Panel in the event that you have difficulties with any application on the machine. Our qualified administrators can install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes one hour of custom work and you'll be able to use it at any time. The majority of tasks take less than that, consequently the remaining time will be available for the future and you will be able to see it in the billing CP at any time. You'll be able to use the upgrade as a standalone service or on top of the 30 minutes of custom work that are a part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Web Hosting

You may add the upgrade to any one of the dedicated hosting services that we offer at any time that you need it. In the event that you need any custom work from our administrators right after your web server is set up, you can get the upgrade during the hosting server signup procedure, or if you need something to be performed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service features sixty minutes of work from our administrators on your server, so in the event that you face any difficulties to install a third-party software or some program gives errors and doesn't work the way it should, our experts can help you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is ideal in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it comes with.