Q: What does the website migration service entail? Will my web site be safe?
A: The website migration service that our company is offering is free of cost (to a certain extent). We will move your site(s) to our next–generation cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can result in lost data and unwanted downtime. That is why we will do all that for you at no cost!We’ve got highly knowledgeable administrators whose chief task is to make sure that your site works exactly as it did on your previous hosting platform. Our administrators are experts in migrating custom–made sites, as well as sites that are based on famous applications such as WordPress and Joomla™.
Q: How much time will the web site migration process take?
A: We try to carry out all website migrations ASAP. Still, we do not have a set time frame for web site migrations. There are various aspects that you have to take into consideration – the mere size of your website and the workload of our website migration staff, etc. We constantly strive to accomplish each migration in under 48 hours. With smaller–sized sites, our team typically manages to finish within 24 hours.
Q: What data will I have to give to your Website Migration Department?
A: Yes. We will need to have the name of the web site that you wish us to move. We will also require a means to log in to your old web hosting account so that we can get the files pertaining to your website.
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the transfer?
A: Your website will work exactly like it did before with your former web hosting provider. After we have completed the transfer, your web site will be configured to work on our web hosting platform and we will ask you to preview it. If everything is working properly, all you will have to do is update the NS records pertaining to your domain name. Your site will be transferred to us without any downtime.
Q: Will my current web hosting provider have to do anything?
A: While we move your web content, your web hosting provider will not be aware of the transfer at all. We will never touch base with them in any way.
Q: Which hosting providers can you transfer website content from?
A: We can transfer your web site from any web hosting provider or any Linux–based hosting platform on condition that we can access the Control Panel and there is File Transfer Protocol access available.The only websites that we are unable to transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.